Artificial intelligence (AI) is here to stay. It's changing the world and the workplace. AI can complete some tasks much more quickly and efficiently than humans. Want to know more about AI but not sure where to start? Know you need to research the different AI tools out there but can’t find the time?
This introductory course has curated the most relevant AI programmes that will benefit people who work for non profits (charities, social enterprises, community interest companies). The course is of interest to anyone who works in fundraising and specifically Individual Giving. This course explains how AI tools will help people who work in Individual Giving and / or have an interest in fundraising.
Should you let your donors know that you're using AI? Should you let AI near your donors' personal data? it can be a divisive topic. The ethical implications of using AI are considered in the course and students will gain a good understanding of AI and how it can be used.
The course comprises short lectures and quick quizzes with a further reading and resources sheet that can be downloaded.
There are some exciting tools out there that can make your job easier - take part in the course and see for yourself!
Artificial intelligence (AI) is here to stay. It's changing the world and the workplace. AI can complete some tasks much more quickly and efficiently than humans. Want to know more about AI but not sure where to start? Know you need to research the different AI tools out there but can’t find the time?
This introductory course has curated the most relevant AI programmes that will benefit people who work for non profits (charities, social enterprises, community interest companies). The course is of interest to anyone who works in fundraising and specifically Individual Giving. This course explains how AI tools will help people who work in Individual Giving and / or have an interest in fundraising.
Should you let your donors know that you're using AI? Should you let AI near your donors' personal data? it can be a divisive topic. The ethical implications of using AI are considered in the course and students will gain a good understanding of AI and how it can be used.
The course comprises short lectures and quick quizzes with a further reading and resources sheet that can be downloaded.
There are some exciting tools out there that can make your job easier - take part in the course and see for yourself!
■はじめに
こんにちは、講師の飯塚浩也です。
私はこれまで、エンジニアとしての現場経験をもとに、
プログラミングの指導やChatGPTを活用した業務効率化のお手伝いをしてきました。
2022年11月にChatGPTが誕生し、2023年3月に「GPT-4」が公開され
10月には、「GPT-4V」「DALL-E3」の登場など、リリースしてからの1年で急激な変化をとげました。
ChatGPTのような生成AIは、高品質のテキストや画像などを生成できる技術で、世界を席巻しています。
そして、この流れは今後もますます加速していくでしょう。
毎日、仕事やプライベートで忙しく過ごしている皆さまが、この急激に加速した時代を駆け抜け
AI人材として活躍するために必要なスキルを「どこまでもわかりやすく」お伝えします。
このコースでは、「知識ゼロの状態から、無料版ChatGPTを最大限に活用する方法」について徹底解説します。
■このコースの概要説明
ChatGPTから良い返答をもらうためには、最初から、プロンプト(指示文)や複雑な機能など
全てしっかり勉強をしなければならないでしょうか？
そんなことはありません。
無料で使えるChatGPT(GPT-3.5)は、とても優秀。
ちょっとしたコツと心構えさえあれば、日常から仕事まで様々な場面で活躍が期待できます。
このコースは、技術的なバックグラウンドを持たない方でも受講できるように設計されており
AIに関する予備知識は一切必要ありません。
学習のロードマップに沿って、知識ゼロから小さく素早くChatGPTをはじめることで
今後、大きく飛躍するための土台作りを行なっていきます。
◆ PC・スマホでのChatGPTの使い方
◆ 使いこなす上での注意点と心構え
◆ 複数のAIツールを使った情報検索とファクトチェック
◆ 良質で独創的なアイデア出しの秘訣
◆ マインドマップやフローチャートを使ったアイデアの整理術
◆ 品質の高い文章を安定してうみ出す生成術
◆ 文章からテンプレートを作成する効果的な方法
◆ 日常や仕事への具体的な活用術
など盛りだくさんの内容でお届けいたします。
■コースを受講することで
このコースを受講していただくと、あなたがこれから取り組むChatGPT学習の全体像とマイルストーンがわかります。そして、これまで断片的に理解していた知識が線でつながり、ChatGPTを使いこなすスキルを効率的に身につけることができます。
学んだ知識を日常や仕事に生かして効率化し、有意義なことに時間が使えるようになる
新たなスキルや知識を身につけ、キャリアアップに繋げることができる
自分の可能性を広げ、副収入の獲得などに繋げることができる
という未来を手に入れてみませんか？
活躍するAI人材になる為の第一歩を踏み出し、一緒に激動のAI時代を駆け抜けていきましょう。
■こんな方が受講に向いています
・ChatGPTを習得したいけど、何から学べばいいかわからない
・ChatGPTを使いこなせず、欲しい回答がなかなか得られない
・情報量が多すぎて、キャッチアップが追い付かない
・生成AIが自分の仕事にどのような影響を与えるのか、漠然とした不安がある
・これからどんなAIスキルを磨いていけばいいかわからない
にとって、このコースは役に立つと確信しております。
■このコースは全部で10セクションです
セクション1：はじめに
セクション2：ChatGPTとは
セクション3：なぜChatGPTを使いこなせないのか？
セクション4：ChatGPTを使う前の準備をしよう
セクション5：ChatGPTに上手な質問をしてみよう
セクション6：【実践編】: 情報を調べる
セクション7：【実践編】: アイデアを出し整理する
セクション8：【実践編】: 文章を作る
セクション9：お礼とまとめ
セクション10：ボーナスレクチャー
全部で5時間35分のコースです。
その他、必要に応じてワークシートが用意されています。ワークシートに沿って実践していただくことで、ChatGPTのスキルをさらに高めることができます。
■最後に
本コースに興味をもっていただいた方は、動画終了後に「コース登録」へ進んでください。もっと検討したいという方はプレビューで講座の一部が見れますので、ぜひ講座を覗いてみてください。
それでは、コースの中でお会いできることを楽しみにしています！
■はじめに
こんにちは、講師の飯塚浩也です。
私はこれまで、エンジニアとしての現場経験をもとに、
プログラミングの指導やChatGPTを活用した業務効率化のお手伝いをしてきました。
2022年11月にChatGPTが誕生し、2023年3月に「GPT-4」が公開され
10月には、「GPT-4V」「DALL-E3」の登場など、リリースしてからの1年で急激な変化をとげました。
ChatGPTのような生成AIは、高品質のテキストや画像などを生成できる技術で、世界を席巻しています。
そして、この流れは今後もますます加速していくでしょう。
毎日、仕事やプライベートで忙しく過ごしている皆さまが、この急激に加速した時代を駆け抜け
AI人材として活躍するために必要なスキルを「どこまでもわかりやすく」お伝えします。
このコースでは、「知識ゼロの状態から、無料版ChatGPTを最大限に活用する方法」について徹底解説します。
■このコースの概要説明
ChatGPTから良い返答をもらうためには、最初から、プロンプト(指示文)や複雑な機能など
全てしっかり勉強をしなければならないでしょうか？
そんなことはありません。
無料で使えるChatGPT(GPT-3.5)は、とても優秀。
ちょっとしたコツと心構えさえあれば、日常から仕事まで様々な場面で活躍が期待できます。
このコースは、技術的なバックグラウンドを持たない方でも受講できるように設計されており
AIに関する予備知識は一切必要ありません。
学習のロードマップに沿って、知識ゼロから小さく素早くChatGPTをはじめることで
今後、大きく飛躍するための土台作りを行なっていきます。
◆ PC・スマホでのChatGPTの使い方
◆ 使いこなす上での注意点と心構え
◆ 複数のAIツールを使った情報検索とファクトチェック
◆ 良質で独創的なアイデア出しの秘訣
◆ マインドマップやフローチャートを使ったアイデアの整理術
◆ 品質の高い文章を安定してうみ出す生成術
◆ 文章からテンプレートを作成する効果的な方法
◆ 日常や仕事への具体的な活用術
など盛りだくさんの内容でお届けいたします。
■コースを受講することで
このコースを受講していただくと、あなたがこれから取り組むChatGPT学習の全体像とマイルストーンがわかります。そして、これまで断片的に理解していた知識が線でつながり、ChatGPTを使いこなすスキルを効率的に身につけることができます。
学んだ知識を日常や仕事に生かして効率化し、有意義なことに時間が使えるようになる
新たなスキルや知識を身につけ、キャリアアップに繋げることができる
自分の可能性を広げ、副収入の獲得などに繋げることができる
という未来を手に入れてみませんか？
活躍するAI人材になる為の第一歩を踏み出し、一緒に激動のAI時代を駆け抜けていきましょう。
■こんな方が受講に向いています
・ChatGPTを習得したいけど、何から学べばいいかわからない
・ChatGPTを使いこなせず、欲しい回答がなかなか得られない
・情報量が多すぎて、キャッチアップが追い付かない
・生成AIが自分の仕事にどのような影響を与えるのか、漠然とした不安がある
・これからどんなAIスキルを磨いていけばいいかわからない
にとって、このコースは役に立つと確信しております。
■このコースは全部で10セクションです
セクション1：はじめに
セクション2：ChatGPTとは
セクション3：なぜChatGPTを使いこなせないのか？
セクション4：ChatGPTを使う前の準備をしよう
セクション5：ChatGPTに上手な質問をしてみよう
セクション6：【実践編】: 情報を調べる
セクション7：【実践編】: アイデアを出し整理する
セクション8：【実践編】: 文章を作る
セクション9：お礼とまとめ
セクション10：ボーナスレクチャー
全部で5時間35分のコースです。
その他、必要に応じてワークシートが用意されています。ワークシートに沿って実践していただくことで、ChatGPTのスキルをさらに高めることができます。
■最後に
本コースに興味をもっていただいた方は、動画終了後に「コース登録」へ進んでください。もっと検討したいという方はプレビューで講座の一部が見れますので、ぜひ講座を覗いてみてください。
それでは、コースの中でお会いできることを楽しみにしています！
This comprehensive online course provides everything you need to understand AI's growing role in customer service and leverage it for business success. Taught by Fatima Deeney, a recognised expert in AI technology, this course combines video lectures, case studies, and practical exercises.
Why it's important you take this course?
Understanding Emerging Technologies: AI is rapidly transforming how customer service is delivered. Understanding these technologies is crucial for staying relevant in the industry.
Enhancing Customer Experience: AI can significantly improve customer experience through personalized service, quicker response times, and 24/7 availability. Learning how to implement and manage AI tools can help provide a superior service experience.
Efficiency and Cost Reduction: AI can automate routine tasks, handle large volumes of customer interactions, and reduce operational costs. Knowledge in this area can help optimize business processes and resource allocation.
Competitive Advantage: In a market where customer service can be a key differentiator, knowledge of AI implementation can provide a competitive edge, helping businesses to stand out.
Data-Driven Insights: AI tools can analyze large volumes of customer data to provide insights into customer behavior, preferences, and feedback. Understanding how to leverage this data can inform business strategies and improve services.
Career Advancement: As AI becomes more prevalent, professionals skilled in AI applications in customer service will be in high demand. This makes such a course beneficial for career growth and opportunities.
Problem-Solving Skills: Learning about AI in customer service involves developing problem-solving skills to address unique challenges, such as integrating AI with human-driven processes and ensuring ethical use of AI.
Adapting to Consumer Expectations: With consumers increasingly expecting quick, efficient, and personalized service, a deep understanding of AI can help meet and exceed these expectations.
Risk Management: Understanding AI includes awareness of its limitations and risks, such as privacy concerns and ethical implications, which is crucial for responsible implementation.
Innovation and Growth: Knowledge of AI can spur innovation, encouraging the development of new, more effective customer service solutions.
You'll learn:
The fundamentals of AI and key technologies like machine learning, NLP, Generative AI
How chatbots and virtual agents improve CX with 24/7 availability
Best practices for using AI for functions like automated call routing and predictive analytics
The future of AI in areas like sentiment analysis and hyperpersonalisation
How to evaluate and implement the latest AI-powered customer service solutions
Strategies for optimising human-AI collaboration for improved CX
Real world solutions applied along with Case Studies
Learn why so many chatbots fails and how you can stand out from competitors with unique customer experiences
Designing AI-driven customer service strategies
Analyzing AI-driven customer service data
Learn privacy concerns, bias and ways to ensure AI applications comply with relevant regulations and guidelines
Enrol now and get ready to lead your company into the future of AI-enhanced customer experience.
This comprehensive online course provides everything you need to understand AI's growing role in customer service and leverage it for business success. Taught by Fatima Deeney, a recognised expert in AI technology, this course combines video lectures, case studies, and practical exercises.
Why it's important you take this course?
Understanding Emerging Technologies: AI is rapidly transforming how customer service is delivered. Understanding these technologies is crucial for staying relevant in the industry.
Enhancing Customer Experience: AI can significantly improve customer experience through personalized service, quicker response times, and 24/7 availability. Learning how to implement and manage AI tools can help provide a superior service experience.
Efficiency and Cost Reduction: AI can automate routine tasks, handle large volumes of customer interactions, and reduce operational costs. Knowledge in this area can help optimize business processes and resource allocation.
Competitive Advantage: In a market where customer service can be a key differentiator, knowledge of AI implementation can provide a competitive edge, helping businesses to stand out.
Data-Driven Insights: AI tools can analyze large volumes of customer data to provide insights into customer behavior, preferences, and feedback. Understanding how to leverage this data can inform business strategies and improve services.
Career Advancement: As AI becomes more prevalent, professionals skilled in AI applications in customer service will be in high demand. This makes such a course beneficial for career growth and opportunities.
Problem-Solving Skills: Learning about AI in customer service involves developing problem-solving skills to address unique challenges, such as integrating AI with human-driven processes and ensuring ethical use of AI.
Adapting to Consumer Expectations: With consumers increasingly expecting quick, efficient, and personalized service, a deep understanding of AI can help meet and exceed these expectations.
Risk Management: Understanding AI includes awareness of its limitations and risks, such as privacy concerns and ethical implications, which is crucial for responsible implementation.
Innovation and Growth: Knowledge of AI can spur innovation, encouraging the development of new, more effective customer service solutions.
You'll learn:
The fundamentals of AI and key technologies like machine learning, NLP, Generative AI
How chatbots and virtual agents improve CX with 24/7 availability
Best practices for using AI for functions like automated call routing and predictive analytics
The future of AI in areas like sentiment analysis and hyperpersonalisation
How to evaluate and implement the latest AI-powered customer service solutions
Strategies for optimising human-AI collaboration for improved CX
Real world solutions applied along with Case Studies
Learn why so many chatbots fails and how you can stand out from competitors with unique customer experiences
Designing AI-driven customer service strategies
Analyzing AI-driven customer service data
Learn privacy concerns, bias and ways to ensure AI applications comply with relevant regulations and guidelines
Enrol now and get ready to lead your company into the future of AI-enhanced customer experience.
"I think this session will change how I work for the rest of my career [...] It's been mind-blowing for me" - Director, Manufacturing Company.
“We all thought it was great. Really relevant and helpful. Definitely moves our thinking on” - Peter Cooper, CEO, Heart of Mercia Multi-academy trust
About the course
In this course, join Dr James Kuht MBE, as he takes you through the theory you need to know about AI & Machine Learning, and then gets you hands-on: training your first AI algorithms and solving a series of business problems using large language models.
James has taught thousands of senior leaders across the world about AI; from top military Generals, to Politicians, to Senior Civil Servants, to Hospital Directors, to Headteachers. This course is the culmination of all of this experience, condensed into just a few hours of learning.
Is this course for you?
Are you excited by the possibilities of Artificial Intelligence (AI) and want to learn more?
Do you feel like your organisation could really benefit from AI, but you don't know the first steps to take?
Are you the type of person who likes to get their hands dirty and try something out to really understand it?
If any of these sound like you - then you're in the right place.
"I think this session will change how I work for the rest of my career [...] It's been mind-blowing for me" - Director, Manufacturing Company.
“We all thought it was great. Really relevant and helpful. Definitely moves our thinking on” - Peter Cooper, CEO, Heart of Mercia Multi-academy trust
About the course
In this course, join Dr James Kuht MBE, as he takes you through the theory you need to know about AI & Machine Learning, and then gets you hands-on: training your first AI algorithms and solving a series of business problems using large language models.
James has taught thousands of senior leaders across the world about AI; from top military Generals, to Politicians, to Senior Civil Servants, to Hospital Directors, to Headteachers. This course is the culmination of all of this experience, condensed into just a few hours of learning.
Is this course for you?
Are you excited by the possibilities of Artificial Intelligence (AI) and want to learn more?
Do you feel like your organisation could really benefit from AI, but you don't know the first steps to take?
Are you the type of person who likes to get their hands dirty and try something out to really understand it?
If any of these sound like you - then you're in the right place.
In this cutting-edge course, we will dive deep into the fascinating world of ChatGPT, exploring how it has revolutionized how we communicate, problem-solve, and seek information. As the latest breakthrough in Natural Language Processing (NLP), ChatGPT has opened doors to a new era of possibilities, impacting industries ranging from healthcare and finance to customer service and education.
ChatGPT has numerous practical use cases. It can be used to draft emails or other pieces of writing, answer customer service queries, create dynamic characters for video games, and even as a study tool for learning new topics. Some developers have even used it as a coding assistant. It's also a powerful tool for businesses, particularly in fields like marketing, where it can generate advertising copy, social media posts, and more. Its ability to generate human-like text can save time and resources, automate tasks, and provide value in various applications. ChatGPT is wonderful however despite its capabilities, ChatGPT has limitations. It doesn't 'understand' text like humans and instead generates responses based on learned patterns. This can sometimes lead to nonsensical or incorrect answers, especially in complex or nuanced situations.
Another limitation is that it's sensitive to the input prompt: slight changes in the phrasing of a prompt can lead to different responses. It can also be excessively lengthy and tends to overuse specific phrases.
In this cutting-edge course, we will dive deep into the fascinating world of ChatGPT, exploring how it has revolutionized how we communicate, problem-solve, and seek information. As the latest breakthrough in Natural Language Processing (NLP), ChatGPT has opened doors to a new era of possibilities, impacting industries ranging from healthcare and finance to customer service and education.
ChatGPT has numerous practical use cases. It can be used to draft emails or other pieces of writing, answer customer service queries, create dynamic characters for video games, and even as a study tool for learning new topics. Some developers have even used it as a coding assistant. It's also a powerful tool for businesses, particularly in fields like marketing, where it can generate advertising copy, social media posts, and more. Its ability to generate human-like text can save time and resources, automate tasks, and provide value in various applications. ChatGPT is wonderful however despite its capabilities, ChatGPT has limitations. It doesn't 'understand' text like humans and instead generates responses based on learned patterns. This can sometimes lead to nonsensical or incorrect answers, especially in complex or nuanced situations.
Another limitation is that it's sensitive to the input prompt: slight changes in the phrasing of a prompt can lead to different responses. It can also be excessively lengthy and tends to overuse specific phrases.