The Knowledge Academy is the first-of-its-kind to create a global community of modern knowledge management practitioners. Our Knowledge Insights & Best Practices course is your key to mastering the art of Knowledge Management. Based on hundreds of successful projects over more than 20 years, this course offers a series of lessons each addressing crucial aspects of Knowledge Management that are essential for success.
After completing this course you'll be equipped with the most up to date approaches to creating, maintaining, and improving your knowledge content and repositories. Learn what opportunities there are to using knowledge, how to design it, how to engage with users and project teams, how to further improve upon it as your knowledge base grows, and more!
Key topics of this course include:
Knowledge Opportunities
Qualification
Design
Stakeholder Groups
Working with Users
Working with the Business
Working with the Project Team
Adoption
Generative AI
The approximate length of this course is 6 hours.
The eGain Knowledge Academy is dedicated to helping KM practitioners, experts, and newcomers alike to learn and get certified on knowledge management best practices, share knowledge fundamentals, professional heuristics, and industry expert advice. Our goal is to foster a community that learns, dreams, and builds the next generation of knowledge management together.
Sign up today! Scientia Potentia Est!